Privacy Policy

Your privacy is important to Il Fornaio. We want you to feel comfortable when you access our website and/or join our mailing list. Please read this Privacy Policy carefully to learn more about the ways in which we use and protect your personal information. By visiting our website and/or joining our mailing list, you are accepting the practices described in this Privacy Policy. This Privacy Policy only applies to information we collect online at ilfornaio.com.

WHAT INFORMATION DO WE GATHER ABOUT OUR ONLINE VISITORS, AND HOW DO WE USE THAT INFORMATION?
In general, you can visit our website without telling us who you are or revealing any personally identifiable information about yourself.

We gather information through two means - information that you provide to us and navigational information gathered when you visit this website. Generally, the information we collect online helps us respond to your requests, deliver requested services to or for you and personalize and continually improve your experience at ilfornaio.com.

INFORMATION YOU PROVIDE TO US AND HOW WE USE IT
Il Fornaio does not sell, rent or trade the information that you provide to us. We will use third parties to help us provide services to you, such as enabling online reservations, processing e-commerce payments and monitoring activity on this website. If personally identifiable information (i.e., name, address, email address, telephone number) is provided by us or by you directly to any of these third parties, we will require that such information be maintained by them in confidence.

You should also be aware that we may disclose specific information about you if required by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect this website, the users of this website or the public.

If you complete a Mailing List, Feedback, Careers, Reservations, Catering, E-Commerce or any other Il Fornaio form, we may collect your name, email address and phone number, the location where you visited us and any other information that you provide in the form or in the text of your message.

If you purchase a gift card or other product on this website, we will ask you to provide your name, credit card information, billing address, email address and any message that you would like to include with your gift, as well as the recipient's name and the address to which you would like the product(s) to be shipped. This information is only used to process your purchase.

If you indicate that you would like to join Il Fornaio's mailing list, our mailing list signup form will collect your name, email address, favorite location and other information and will use the email address that you provide to send Il Fornaio marketing materials to you. If you previously signed up to receive Il Fornaio marketing materials through the mailing list but would now like to be removed, you can use the "unsubscribe", feature on our emails or visit this page: ilfornaio.com/unsubscribe.

NAVIGATIONAL INFORMATION
Il Fornaio gathers navigational information about where visitors go on this website. This information allows us to see which areas of this website are most visited and, thus, improve the quality of our visitors' experience by recognizing and delivering more of the features, services and products our visitors prefer. Additional non-personally identifiable information (for example, domain type, browser version, service provider, IP address) may be collected, which provides additional information regarding the use of this website such as how many times a page on this website is visited. Il Fornaio uses this information on an aggregate basis to evaluate the effectiveness of this website, to analyze trends and to administer this website.

USE OF COOKIES
In some cases, we may collect information about you that is not personally identifiable. This information is collected using a "cookie.",

Cookies are small pieces of information stored by your browser on your computer's hard drive. The cookies are used to connect your computer with information stored about your preferences and product purchases. Il Fornaio does not use cookies to store any of your personal or financial information on your computer.

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive new cookies and how to disable cookies altogether.

THIRD-PARTY VENDORS
Il Fornaio utilizes third party vendors for:

  • Online reservations
  • Tracking and analyzing usage and volume statistical information from our customers in order to constantly improve the quality of our website and emails
  • Processing credit card transactions
No data collected by a third party on behalf of Il Fornaio may be owned or used by such third party.

SECURITY
ilfornaio.com is SSL certified through VeriSign. When you place an order online, your personal and credit card information are encrypted using SSL encryption technology before being sent over the Internet, creating a safe environment for your information to be transferred to Il Fornaio. Your credit card information is always stored in encrypted form in a database that is separate from our website database so it is not connected to the Internet and is therefore safe from hackers.

Please be aware, however, that any information sent to us by any means other than one of the built-in forms on ilfornaio.com (such as an email message generated manually by you) will not be sent through an encrypted or secured connection.

As an additional security measure, it is our policy to never send credit card information via email. In addition, Il Fornaio limits the number of employees that have access to the databases that contain personal information and all Il Fornaio employees are advised of the importance of confidentiality.

INTERACTION WITH CHILDREN
The content of ilfornaio.com is not directed at children under the age of 13 and Il Fornaio does not knowingly solicit or collect personal information from any child under the age of 13 at this website.

If a child has provided us with personally identifiable information, a parent or guardian of that child should contact us at the email address or phone number listed at the bottom of this Policy if they would like this information deleted from our records.

DELETING YOUR PERSONAL INFORMATION
If at any time you do not wish to remain on our mailing list, you may opt out of our database using either the "Unsubscribe", link in our emails or through our website here: ilfornaio.com/unsubscribe. Upon cancellation, all of your personal information will be deleted from our system.

CHANGES IN POLICY
As we continue to offer you new and different types of content and services, Il Fornaio may modify its information collection and use practices. Should there be a material change to our information practices, it will be applied only to information collected on a going-forward basis and we will update this Privacy Policy. If you are concerned about how your personal information is used, please visit ilfornaio.com for this and other important announcements from Il Fornaio.

QUESTIONS-CONTACT US
If you have questions or concerns regarding our Privacy Policy or use of your information, please contact us by phone at 1-888-ITALIAN, by email at info@ilfornaio.com, or by mail at:
770 Tamalpais Drive #400, Corte Madera, CA 94925.

This Privacy Policy is effective January 1, 2010.